Examlex
___________refers to the ability of the salesperson to get knocked down several times a day by a customer's verbal assault and get right back up with a smile and ask for more.
Genetic Origins
The hereditary aspects and biological background that influence an individual's physical and behavioral traits.
Manie Sans Delire
A historical term describing a psychological condition of mania without delusion, often related to what is now understood as bipolar disorder or specific forms of mania.
DSM-5
The 5th edition of the Diagnostic and Statistical Manual of Mental Disorders, a standardized classification system for diagnosing mental disorders used by mental health professionals in the U.S.
Histrionic
Relates to a pattern of excessive emotionality and attention-seeking behavior; often associated with Histrionic Personality Disorder.
Q7: Features address rational buying motives and benefits
Q13: What should the salesperson do next if
Q17: Case histories are usually fictitious.
Q19: Which of the following will decrease the
Q32: "I need to reduce our costs" is
Q46: Susan is a sales representative for an
Q79: Which the following best describes the relative
Q97: Written sales proposals are usually standardized.
Q98: Ethan has a testimonial from a highly
Q135: Salespeople involved in relational selling are becoming