Which of the Following Is NOT a Benefit Provided by a Service

question 40

Multiple Choice

Which of the following is NOT a benefit provided by a service guarantee?

• A) The ability to generate meaningful and relevant feedback from customers
• B) The ability to set clear standards for the organization
• C) A way to improve employee morale
• D) A way to increase a customer's sense of risk
• E) A way to create useful feedback that can be integrated into continuous improvement efforts