A Sales Manager at McDaniel Corporation Uses the Company's CRM

question 7

Multiple Choice

A sales manager at McDaniel Corporation uses the company's CRM software to notice that his salespeople have several potential customers that have previously purchased from other divisions of the company.He meets with his salespeople to discuss ways for them to sell additional products to those customers.The manager is engaging in:

• A)customer relationships
• B)opportunity management
• C)relationship management
• D)data management
• E)guided sales management

---

Definitions:

Multiple Risk Factors

A combination of attributes, characteristics, or exposures that increases the likelihood of developing a disease or injury.

Teratogenic Agents

Substances or environmental factors that can lead to congenital abnormalities or developmental disorders when a fetus is exposed during pregnancy.

Spontaneous Abortion

Refers to the natural end of a pregnancy before the fetus can survive outside the womb, often known as a miscarriage.

Gestation

The period of time between the fertilization of an egg and the birth of an organism, commonly used in reference to pregnancies.