Which of the Following in NOT Something Tracked by CRM

question 14

Multiple Choice

Which of the following in NOT something tracked by CRM software?

• A)industry research and development data
• B)responses to email campaigns sent by the marketing department
• C)information collected on customers at trade shows
• D)percentage of sales closed by each salesperson
• E)the number of customers segmented by industry

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Definitions:

Deposit In Transit

Funds that have been deposited by a company but not yet recorded by the bank.

Bank Reconciliation

Aligning an organization's cash account records in its accounting books with the relevant details found in a bank statement.

Bank Statement Adjustment

The process of reconciling differences between the balance shown on a bank statement and the amount shown in a company's financial records.

Interest Revenue

Income that is earned from investments, loans, or any other interest-bearing assets.