CRM Software Is So Vital for Companies Because It Contains

question 10

True/False

CRM software is so vital for companies because it contains or connects everything to do with the kinds of relationships a company hopes to create with its customers.

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Definitions:

Biological Constraints

Limitations on learning and behavior that are rooted in biological factors or innate predispositions.

Cognitive Maps

Cognitive maps that allow people to navigate and comprehend their surrounding space.

Classical Conditioning

A training routine where two stimuli are continuously associated; the reaction, at outset evoked by the second stimulus, ultimately becomes evoked by the first stimulus solely.

Immediate Reinforcers

Rewards or consequences that immediately follow a behavior, significantly affecting the likelihood of the behavior occurring again.