Which of the Following Is a Strategy for Ensuring That

question 61

Multiple Choice

Which of the following is a strategy for ensuring that internal support systems are customer oriented?

• A) Measure internal service quality
• B) Be the preferred employer
• C) Include employees in the company vision
• D) Empower employees
• E) Eliminate all conflict

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Definitions:

Estimated Regression Equation

A formula that represents the relationship between dependent and independent variables and is used to predict the value of the dependent variable.

Correlation Coefficient

A numerical measure of some type of correlation, meaning a statistical relationship between two variables, ranging between -1 and 1.

Standard Error

The standard deviation of the sampling distribution of a statistic, indicating the accuracy of the estimate.

Coefficient Of Correlation

A statistical measure that calculates the strength of the relationship between two variables, typically represented by the symbol r.