Which of the Following Is NOT a Soft Customer-Defined Standard

question 3

Multiple Choice

Which of the following is NOT a soft customer-defined standard?

• A) Uniforms are to be immaculate
• B) Avoid other tasks while on the telephone with customers
• C) Deliver orders on the date promised
• D) Thank the customer at the end of the call
• E) Listen to customers attentively

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Definitions:

Utopian Realism

An approach in social theory and practice that aims to envision and work toward realistic and achievable ideal societal conditions.

Radical Politics

Political philosophies and movements that advocate for fundamental systemic changes to the social, economic, or political order.

Juggernaut Of Modernity

A metaphor describing the unstoppable and transformative force of modernization and its impact on traditional societies and values.

Grand Theory

A broad, abstract, comprehensive conceptual framework used to theorize and interpret social phenomena, often encompassing multiple societies and long periods of historical time.