________ Refers to the Fact That a Complaining Customer Expects

question 46

Multiple Choice

________ refers to the fact that a complaining customer expects to be treated fairly,with care and honesty.

• A) Functional equity
• B) Procedural fairness
• C) Interactional fairness
• D) Service equity
• E) Outcome fairness

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Definitions:

Simplify

To reduce a complex mathematical expression or equation to a simpler form by performing operations and combining like terms.

Expression

In mathematics, an arrangement of numbers, symbols, and operators (such as + and ×) that represents a quantity or procedure. Expressions do not have equality signs.

Simplify

The process of making an expression or equation easier to understand or solve by reducing complexity.

Expression

A combination of numbers, variables, and operations representing a particular value, without an equality sign unlike an equation.