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Every Thursday afternoon for almost twenty years,Jasmine and Tanya have gotten a manicure at the same location.The manicure salon has changed ownership three times and has had two different names during that same period,but Jasmine and Tanya still find it a convenient place to meet and share news about friends and relatives.Jasmine and Tanya's relationship with the manicure salon exemplifies how a service provider uses _____ to support its customer retention strategy.
Partially Destroyed
Refers to an item or property that has been significantly but not completely damaged or ruined.
Void Contract
An agreement that is invalid from the outset and has no legal force or effect, making it unenforceable by law.
Cure
A breaching party’s right to provide conforming goods when nonconforming goods were initially delivered; subject to a reasonable time test.
Price Reduction
A decrease in the selling price of goods or services, often used as a strategy to increase consumer demand or clear out inventory.
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