Which of the Following Statements About Predicted Service Is True

question 31

Multiple Choice

Which of the following statements about predicted service is true?

• A) If the consumer predicts good service,the level of adequate service is likely to be higher than if he or she predicted poor service
• B) Predicted service estimates the level of service for all future transactions
• C) With no more than three inputs,a consumer can determine the future predicted service of nearly all types of service providers on all occasions
• D) Predicted service is unaffected by situational factors or personal needs
• E) Predicted service is calculated by the service provider not the customer

---

Definitions:

Patient's Attorney

A patient's attorney is a legal representative who acts on behalf of a patient in legal matters, particularly concerning healthcare and patient rights.

Authorized Information

Data or knowledge that has been officially validated or approved for access and use by designated individuals or entities.

Phone Menus

Interactive voice response (IVR) systems used by businesses to route calls based on customer responses.

Efficiency

The ability to accomplish a task or job with the minimum expenditure of time and resources.