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Customers Often Cannot Accurately Evaluate the Technical Qualities of Legal

question 41

Multiple Choice

Customers often cannot accurately evaluate the technical qualities of legal work like that provided when a homeowner refinances his or her property.Which of the following cues would the homeowner be likely to use to evaluate the legal services?


Definitions:

Job Success

Achieving or exceeding the performance standards and goals set for a specific job role over a period.

Lawsuits

Legal actions or proceedings brought in a court, involving two or more parties in dispute seeking a legal judgment.

Paired-comparison Method

A technique used in research and decision-making that involves comparing each entity in a set with every other entity in pairs to judge which is preferable or has a certain characteristic to a greater degree.

Comparing

The act of evaluating two or more items to determine similarities, differences, or the relative merit of each.

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