A Human Resources Manager Who Is Hiring a Sales Trainer

question 34

Multiple Choice

A human resources manager who is hiring a sales trainer to improve the company's sales close rate will be concerned whether the trainer will provide the needed tools and motivation to perform his or her job.The human resources manager wants the company's top management and its sales force managers to approve of his selection of trainer.This is an example of a(n) _____ expectation.

• A) Derived service
• B) Other-self
• C) Procured
• D) Service-vision
• E) Shared

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Definitions:

Motivator

An internal or external factor that stimulates individuals to act in a certain way or to pursue particular goals.

Wage Incentive Plans

Various systems that link pay to performance on production jobs.

Restriction of Productivity

Any factor or practice that limits or hinders the efficiency and effectiveness of production processes, thereby reducing overall productivity.

Piece Rate

A payment method where employees are paid a fixed rate for each unit of production completed, rather than receiving a fixed salary.