One Factor That Influences Adequate Service Is _____,The Level of Service

question 55

Multiple Choice

One factor that influences adequate service is _____,the level of service that customers believe they are likely to get.

• A) Predicted service
• B) Forecasted intensity
• C) Evoked service
• D) Ego-oriented service
• E) The service paradigm

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Definitions:

Sanctions

Measures taken by a country or a coalition of countries to restrict trade, investment, or other economic activity with a target country, organization, or individual for political purposes.

Orders

Directives issued by an authority, such as a court or government agency, that require parties to act or refrain from acting in a certain way.

Administrative Procedure Act

A law in the United States governing the process by which federal agencies develop and issue regulations, including a requirement for public participation.

Informal Rulemaking

A regulatory process involving the publication of a proposed rule and the solicitation of public comments before the rule is finalized.