Joe Sells Ergonomically Designed Office Furniture

question 27

Multiple Choice

Joe sells ergonomically designed office furniture.Joe would find it easier to sell to a customer who:

• A) asks Joe if there are any financial benefits to buying the furniture.
• B) sits quietly through the entire presentation.
• C) spends time during the presentation looking at the fabric samples Joe had brought and does not ask questions.
• D) stares out the window during the entire presentation.
• E) keeps answering calls on his phone during the presentation.

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Definitions:

Peak Demand Times

Periods characterized by the highest level of demand for services or products, requiring careful management to maximize efficiency and meet consumer needs.

Scheduling Objective

The goal or target of planning the sequence of tasks or operations, typically aimed at optimizing resources, reducing costs, or meeting deadlines.

Minimize Cost

The objective or process of reducing expenses to the lowest possible level while achieving the desired level of quality or output.

Minimize Response Time

involves actions taken to reduce the amount of time it takes to react to or fulfill a request, often aiming to improve customer satisfaction or operational efficiency.