Jake,a Sales Trainee,has Been Working with His Manager Tiana for Almost

question 55

Multiple Choice

Jake,a sales trainee,has been working with his manager Tiana for almost a year.He has been helping her prepare presentations and accompanying her during all her sales presentations.During this period,Tiana has found him to be consistently dependable,supportive,and personable.However,she has noticed that he is usually undisciplined and rigid.According to the quadrants of the social style matrix,Jake is most likely a(n) _____ salesperson.

• A) versatile
• B) analytical
• C) amiable
• D) expressive
• E) driver

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Definitions:

First-line Management

Managers at the lowest level of an organization who directly supervise and support frontline employees.

Return on Investment

A measure of the profitability of an investment, calculating the ratio of net profits to initial investment costs.

Employee Training

Educational programs and activities designed to enhance the skills, knowledge, and performance of employees.

Product Diversity

The range of different products or services offered by a company, contributing to business resilience and market appeal.