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The Salesperson Notices the Customer's Face Shows a Puzzled Look

question 17

True/False

The salesperson notices the customer's face shows a puzzled look and asks what needs clarification. The customer replies, "I'd like to know more about how you calculated the estimated cost to use this machine." The salesperson then provides the details. This scenario illustrates two-way communication.


Definitions:

Nervous System

The complex network of nerves and cells that carries messages to and from the brain and spinal cord to various parts of the body, controlling and coordinating bodily functions.

Muscles

Tissues in the body that have the ability to contract, enabling movement and force to be applied.

Well-rounded Program

A program designed to cover various aspects or areas to ensure comprehensive development or improvement.

Flexibility

The ability of a joint or series of joints to move through an unrestricted, pain-free range of motion.

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