Hand Gestures Can Convey Significant Information to Salespeople

question 5

Multiple Choice

Hand gestures can convey significant information to salespeople. When selling in an international environment, salespeople should remember hand gestures mean:

• A)the prospect is ready to end the interview.
• B)the prospect wants to place an order.
• C)the prospect strongly agrees with what she has said.
• D)different things in different cultures.
• E)the prospect strongly disagrees with what has been said.

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Definitions:

Feedback

Information provided about reactions to a product, a person's performance of a task, etc., used as a basis for improvement.

Feedback Timely

Relates to the promptness with which feedback is delivered, ensuring that it is given in a time frame that is relevant and useful for the recipient.

Appraisal Cycle

A recurring review process of assessing employee performance over a set period, typically annually.

Promoted

To be elevated to a higher position or rank often accompanied by increased responsibilities and benefits.