When Dealing with Objections, Successful Salespeople

question 112

Multiple Choice

When dealing with objections, successful salespeople:

• A)are sincerely empathetic to the buyer's objections.
• B)make sure the objection is not just an excuse.
• C)develop and maintain a positive attitude about objections.
• D)forestall known concerns before they arise.
• E)do all of the above

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Definitions:

Graphical Presentation

The visual depiction of data using charts, graphs, or other visual aids to facilitate understanding.

Quantitative Variables

Variables that are measured on a numeric scale and can have an infinite number of values.

Scatter Diagram

A graphical representation of the relationship between two quantitative variables, with data points plotted on a two-dimensional plane.

Frequency Distribution

A summary of how often various outcomes occur in a sample of data, usually presented in a table or graph.