How Do Salespeople Tell the Difference Between an Excuse and a Real

question 75

Multiple Choice

How do salespeople tell the difference between an excuse and a real objection?

• A)by observing how the buyer is acting
• B)by understanding what motivates people to buy
• C)by learning through experience
• D)by asking probing questions
• E)by doing all of the above

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Definitions:

Fear of Public Places

Also known as Agoraphobia, it is an anxiety disorder characterized by an intense fear and avoidance of places or situations where escape might be difficult or help might not be available.

Cultural Adaptation

The process through which an individual modifies their personal habits, customs, and values to fit into a new cultural environment.

Existential Counselor

A professional who guides individuals in exploring the meaning of life, existence, and addressing existential dilemmas.

Collectivism

This is the principle of giving a group priority over each individual within it, valuing cohesion within social, economic, and political groups.