The Three Distinct but Interlocking Steps of the Consumer Decision-Making

question 98

Multiple Choice

The three distinct but interlocking steps of the consumer decision-making process are ________.

• A) input, analysis, and output
• B) environment, search, and evaluation
• C) input, process, and output
• D) analysis, decision making, and output
• E) analysis, process, and output

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Definitions:

Survey Feedback

A method used in organizational development where feedback from a survey is used to guide changes and improvements.

Self-Fulfilling Prophecy

A prediction that directly or indirectly causes itself to become true, due to positive feedback between belief and behavior.

Significance Change

Transformations that have a profound impact on the structure, functioning, or wellbeing of a system.

Employee Satisfaction

A measure of how content and fulfilled employees are with their jobs, environment, and organization's policies.