A Salesperson Should Seek Out,clarify,and Overcome Any Customer Objections During

question 62

Multiple Choice

A salesperson should seek out,clarify,and overcome any customer objections during the sales presentation in order to ________.

• A) offer the buyer a discount for placing an order
• B) minimize the buyer's concerns about the product
• C) compliment the buyer for mentioning the objections
• D) turn the objections into reasons for buying
• E) turn the objections into an opportunity for humor

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Definitions:

Outsourced

Refers to delegating a business process or task to an external service provider rather than handling it internally within the organization.

Resistance

Opposition or pushback encountered when trying to implement change, often due to discomfort or disagreement with new policies or practices.

Old System

An outdated or legacy method, technology, or framework that has been superseded by more modern solutions but may still be in use.

New System

A recently implemented set of procedures, technologies, or methods designed to replace or improve upon an existing setup.