Brianna, a Supervisor in a Shoe Store, Observes Charles, an Employee

question 60

Multiple Choice

Brianna, a supervisor in a shoe store, observes Charles, an employee, becoming anxious and defensive when a customer complains about some shoes. The customer reacts to Charles' behavior by raising her voice and demanding to talk to a manager. When should Brianna give Charles performance feedback related to his handling of customer complaints?

• A) at Charles' annual performance appraisal
• B) within the next few weeks, whenever she has time for a formal meeting with Charles
• C) as soon as she has time to list all of Charles' areas for improvement
• D) as soon as she is finished talking with the complaining customer
• E) during the next month in which performance appraisals are scheduled

---

Definitions:

Aggregate Demand

Aggregate requirement for all types of goods and services across an economy at differing levels of prices, during a specified period.

Aggregate Supply

The complete inventory of goods and services that businesses in an economic setting aim to sell during a designated timeframe.

Aggregate Demand

The total demand for all goods and services in an economy at a given overall price level and in a specific time period, comprising of consumption, investment, government spending, and net exports.

Aggregate Supply

The aggregate amount of products and services that companies within an economy intend to sell over a certain period.