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Case 7.1
Antonio has a number of employees who report to him.He has been considering how to motivate these employees to higher levels of performance and productivity.Antonio believes that most people are motivated by the satisfaction they receive from doing their jobs.He thinks that workers have a personal need to do well on the job.Another manager,Dexter,argues that while Antonio may be right,it is important to offer financial incentives.Dexter believes that workers don't really want to come to work and that managers therefore have to provide a "carrot" to ensure quality and productivity.Part of his evidence is that employees keep complaining about pay,working conditions,and benefits even though the company pays well above average for the industry and the area.Several days after this conversation,both Dexter and Antonio attend a workshop on employee motivation that explains Herzberg's motivation-maintenance theory.
-Refer to Case 7.1.Antonio's approach to motivation will probably lead him to emphasize which level of Maslow's hierarchy of needs?
Self-actualization
The act of achieving one's full potential and talents, regarded as a fundamental desire or requirement within every person.
Facial-Feedback Hypothesis
The idea that one's facial expressions can directly affect their emotional experiences.
Cannon-Bard Theory
A theory of emotion that proposes that physiological arousal and emotional experience occur simultaneously and independently in response to a stimulus.
Subcortical Brain Activity
Neural operations occurring in the regions of the brain beneath the cerebral cortex, involved in functions such as emotion, memory, and motor control.
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