Within the Dimensions of Product Performance,a Poor Performance in Which

question 50

Multiple Choice

Within the dimensions of product performance,a poor performance in which of the following would be a "quality killer"?

• A)serviceability
• B)features
• C)appearance
• D)conformance
• E)reputation

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Definitions:

Evolutionary Psychology

A field of psychology that examines psychological traits, such as memory and perception, as adaptations to evolutionary processes.

Genes

Segments of DNA that are responsible for hereditary characteristics and serve as the basic units of heredity.

Dependent Variables

Variables in experimental research that are expected to change as a result of manipulation of independent variables; they are the outcomes measured by the researcher.

Independent Variables

In an experiment, the variable that is manipulated or altered to examine its effect on a dependent variable.