What Change in Customer Retention Results from an Increase from 5

question 50

Multiple Choice

What change in customer retention results from an increase from 5 to 10 years of an average customer life?

• A)a decrease of 5%
• B)an increase of 5 %
• C)an increase of 10%
• D)a decrease of 10%
• E)the value remains the same

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Definitions:

Oral History

The collection and study of historical information using recordings of interviews with people having personal knowledge of past events.

Legal Evidence

Information or material presented in a court of law to prove or disprove facts in a case.

Idle No More

A grassroots movement originating among the First Nations peoples of Canada and their allies, aimed at protecting Indigenous treaty rights, land, and water from legislative actions perceived as exploitative or neglectful.

National Day

A day that has been designated to celebrate the nationhood of a country, often marked by public holidays, parades, and festivities.