Customers Cite Each of the Following Benefits to Being a Member

question 136

Multiple Choice

Customers cite each of the following benefits to being a member of frequency or loyalty programs except:

• A)better deals and offers.
• B)entertaining content.
• C)discounts and savings.
• D)recognition and appreciation.

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Definitions:

Corrective

Designed to correct or rectify an error, fault, or undesirable outcome, often through specific interventions or adjustments.

Feedback

Information provided about reactions to a product, a person's performance of a task, etc., used as a basis for improvement.

Feedback Timely

Relates to the promptness with which feedback is delivered, ensuring that it is given in a time frame that is relevant and useful for the recipient.

Appraisal Cycle

A recurring review process of assessing employee performance over a set period, typically annually.