When Firms in Business Markets Are Grouped Based on Their

question 37

Multiple Choice

When firms in business markets are grouped based on their sales revenues, they are said to be segmented by:

• A) customer type.
• B) purchase category.
• C) end-use application.
• D) demographic characteristics.

Learn how to calculate the ROI on training, including understanding various methods for calculating financial benefits of training and development programs.

Comprehend different approaches to costing a training program, including how to group costs and identify specific cost examples.

Gain insights on enhancing the credibility of estimating the benefits of training programs and understanding why cost-effectiveness calculations are considered both art and science.

Differentiate between cost-effectiveness evaluation and cost-benefit evaluation in the context of training programs.

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Definitions:

Unionization Rights

Legal rights allowing employees to form, join, or assist labor unions for collective bargaining purposes.

Supervisors

Individuals within an organization responsible for overseeing the work of employees and ensuring that tasks are carried out efficiently and effectively.

Taft-Hartley Act

A 1947 federal law that restricted the activities and power of labor unions in the United States.

Illegal

Involves actions or activities that are forbidden by law or not authorized by legal regulations.