Gap 3 Is the Difference Between Service Delivery and Service

question 62

True/False

Gap 3 is the difference between service delivery and service quality specifications.

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Definitions:

Investment Expenditures

Spending on capital goods by firms and households which will be used for future production of goods and services.

GDP Accounting

A method used to calculate the gross domestic product of a country, summing up the total value of all goods and services produced over a specific time period.

Tangible Goods

Tangible goods are physical items that can be touched and seen, distinguished from services or digital products.

Intangible Services

Services that cannot be physically touched or stored, such as education, consulting, or legal advice.