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What are the four stages of the service benefit package design process?
Automatic Behavior
Actions performed with little to no conscious thought, often due to habits or innate reflexes.
Compulsive Craving
An uncontrollable and intense desire for a particular substance or experience, often associated with addiction.
Addiction
Compulsive drug craving and use, despite adverse consequences.
Psychological Dependence
A condition where an individual feels emotionally or mentally attached to a substance or behavior, often leading to an insatiable craving for it.
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