The Greater Potential for Increasing Customer Satisfaction Lies in Addressing

question 44

True/False

The greater potential for increasing customer satisfaction lies in addressing tangibles first.

Acknowledge the responsibilities of banks under different circumstances, including drawer’s incompetence and ATM failures.

Realize the processes and timelines for check collection and the impact on depositor’s accounts.

Grasp the benefits of electronic funds transfers (EFTs) for banks and their effect on traditional banking practices.

Examine the statute of limitations and the conditions under which unauthorized indorsements and provisional credits occur.

---

Definitions:

Running Out Of Inventory

A situation where a business depletes its stock of products, potentially leading to missed sales opportunities and customer dissatisfaction.

Materials Requirement Planning

A production planning, scheduling, and inventory control system used to manage manufacturing processes.

Just-In-Time Inventory

An inventory management strategy that aligns raw-material orders with production schedules to minimize inventory costs and reduce waste.

Vendor-Managed Inventory

A supply chain management strategy where the supplier is responsible for maintaining the inventory levels at the buyer's premises.