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The follow-up step involves determining what else the customer can do to improve the selling process.
Max Weber
A German sociologist, philosopher, and political economist who significantly contributed to the methodology of social science and the concept of bureaucracy.
Karl Marx
A German philosopher, economist, and revolutionary socialist best known for his theories about capitalism and communism.
Positive Social Change
Transformations within a society that lead to an improvement in social structures, practices, and outcomes, benefitting the general well-being of the community.
Class Conflict
A theory in sociology which suggests that societal tensions and conflicts arise from the competition between social classes over resources, power, and status.
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