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The Follow-Up Step Involves Determining What Else the Customer Can

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The follow-up step involves determining what else the customer can do to improve the selling process.


Definitions:

Max Weber

A German sociologist, philosopher, and political economist who significantly contributed to the methodology of social science and the concept of bureaucracy.

Karl Marx

A German philosopher, economist, and revolutionary socialist best known for his theories about capitalism and communism.

Positive Social Change

Transformations within a society that lead to an improvement in social structures, practices, and outcomes, benefitting the general well-being of the community.

Class Conflict

A theory in sociology which suggests that societal tensions and conflicts arise from the competition between social classes over resources, power, and status.

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