Using Too Many Closed-End Questions Can Result in an Unsuccessful

question 78

True/False

Using too many closed-end questions can result in an unsuccessful sales call.

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Definitions:

Net Income

The total profit of a company after all expenses, taxes, and losses have been subtracted from total revenue.

Gross Profit

The difference between sales revenue and the cost of goods sold, indicating the efficiency of a company in managing its production and labor.

Operating Expenses

Costs associated with running a company's core business activities but not directly tied to production.

Cost Of Goods Sold

The total of all costs used to create a product or service, which has been sold.