Assume That a Salesperson Has Asked a Prospect to Buy

question 66

Multiple Choice

Assume that a salesperson has asked a prospect to buy three cases of Easter candy and the prospect responds with a stalling objection. The salesperson should then:

• A) present the benefits of purchasing now.
• B) close again and test the reaction.
• C) use a trial close.
• D) agree and leave.
• E) restart the presentation.

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Definitions:

Performance

The act of carrying out a task or function; how well an individual or group meets established goals or standards.

Dysfunctional Methods

Ineffective or harmful practices or techniques that hinder the achievement of objectives or damage organizational culture.

Performance Goals

Targets or objectives set to measure and achieve desired levels of proficiency or output in specific areas of work or activity.

Feedback

Information given to someone about their performance, which can be used for confirmation or improvement.