What Is a Strategic Customer Relationship

question 58

Essay

What is a strategic customer relationship?

---

Definitions:

Opening Phase

The initial stage in a process or activity, marking the beginning and setting the foundation.

Verbal Probes

Questions or statements used to elicit more detailed responses or information in a conversation.

Nonverbal Probes

Nonverbal probes are gestures or actions nonverbally carried out to elicit a response or gather information from someone without using words.

Interview

A formal or informal conversation where questions are asked to obtain information from a participant.