What Is the First Step in Learning How to Overcome

question 34

Multiple Choice

What is the first step in learning how to overcome call reluctance?

• A) Determine your personality type
• B) Avoid customers that will refuse to buy
• C) Admit having a call reluctance problem
• D) Seek help for treating call reluctance
• E) Practice verbal and nonverbal communication

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Definitions:

Formula Sales Presentation

A standardized and methodological approach to sales presentations, following a specific formula to achieve consistency and effectiveness in selling efforts.

High Pressure Selling

A sales approach characterized by aggressive tactics designed to pressure a customer into making a purchase decision quickly.

Memorized Sales Presentation

A pre-prepared script for a sales pitch that is memorized and delivered in a consistent manner to multiple potential buyers, focusing on product features and benefits.

Formula Sales Presentation

A structured approach to a sales presentation that relies on a proven sequence of steps designed to guide the potential customer toward a purchase.