If the Salesperson Talks and the Buyer Only Listens, ________

question 118

Multiple Choice

If the salesperson talks and the buyer only listens, ________ has occurred.

• A) distortion
• B) hard-sell communication
• C) non-communication
• D) noise
• E) one-way communication

---

Definitions:

Character Assassination

The deliberate and sustained effort to damage the reputation or credibility of an individual, often involving spreading false or misleading information.

Common Interests

Shared goals, hobbies, or preferences among individuals or groups, facilitating bonding and cooperation.

Mutually Acceptable Solution

An outcome in a negotiation or conflict that is agreeable to all parties involved, often achieved through compromise or collaboration.

Due Process Nonaction

Refers to a situation where procedural fairness is not pursued or followed, often resulting in unresolved disputes or grievances.