During Sales Presentations, Tyrone, a Computer Salesperson, Asks Prospects Various

question 72

Multiple Choice

During sales presentations, Tyrone, a computer salesperson, asks prospects various questions about previous experiences with other computers and their opinions about the quality and price of the computers he sells. Tyrone uses ________, a good tool of the successful salesperson.

• A) targeting
• B) empathy
• C) selective questioning
• D) probing
• E) problem solving

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Definitions:

Accounts Payable

Liabilities of a business that are owed to creditors for goods and services purchased on credit.

Net Income

The total profit of a company after all expenses, taxes, and costs have been subtracted from total revenues.

Financial Activities

Transactions involving the management of a company's capital, including obtaining funds, repaying debts, and distributing dividends.

Non-operating

This term refers to the revenues and expenses that are not related to the core operations of a business, such as investment income or losses.