If It Is Difficult and Costly to Enter a Task

question 82

Multiple Choice

If it is difficult and costly to enter a task environment, then for companies already within a task environment or industry,

• A)the barriers to entry are low.
• B)threat of competition is high.
• C)it is easier to obtain customers.
• D)it is harder to keep prices high.

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Definitions:

Engineering Drawing

A precise and detailed technical drawing or blueprint used to fully and clearly define requirements for engineered items.

Finishes

The final coatings, surfaces, or treatments applied to products or materials to achieve desired aesthetic or functional properties.

Automated Service Design

The process of using technology to design services that reduce or eliminate the need for human intervention in service delivery.

Moment of Truth

Critical interactions or points in service delivery that significantly affect the customer's perception of the brand or organization.