Which of These Statements Could a Salesperson Use as a Denial

question 296

Multiple Choice

Which of these statements could a salesperson use as a denial response to a prospect's objection?

• A) "I think I might be able to explain that better to you after showing you this diagram."
• B) "Yes, you're right, it is lighter, but that is done intentionally to make your work easier."
• C) "That's true. It does have a shorter shelf life, but that really hasn't been a problem. It is so popular it never stays on the shelf that long anyway."
• D) "Where did you hear that? Your source must have erroneous information."
• E) "As I was saying…."

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Definitions:

New Deal

was a series of programs, public works projects, financial reforms, and regulations enacted by President Franklin D. Roosevelt in the United States during the 1930s to help alleviate the effects of the Great Depression.

Tax Increase

A rise in the amount of money that individuals or corporations must pay to the government based on earnings or purchases.

Federal Budget Deficit

The shortfall that occurs when the government's expenditures exceed its revenues in a fiscal year.

Economic Growth

An increase in a country's capacity to produce goods and services, reflected by an upward trend in national income, employment, and GDP.