Which of These Statements Could a Salesperson Use as a Denial

question 296

Multiple Choice

Which of these statements could a salesperson use as a denial response to a prospect's objection?

• A) "I think I might be able to explain that better to you after showing you this diagram."
• B) "Yes, you're right, it is lighter, but that is done intentionally to make your work easier."
• C) "That's true. It does have a shorter shelf life, but that really hasn't been a problem. It is so popular it never stays on the shelf that long anyway."
• D) "Where did you hear that? Your source must have erroneous information."
• E) "As I was saying…."

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Definitions:

Product Differentiation

The strategy of distinguishing a product from others in the market by emphasizing its unique features, benefits, and attributes.

Size Distribution

Refers to the variation in size among entities in a population, such as companies within an industry or incomes among individuals.

Market Power

The ability of a company or entity to influence the price or terms of products in the market to its advantage, often because of its size or market share.

Contestable Markets

Markets where entry and exit are costless or very low, making the market susceptible to potential competition.