The Primary Way in Which Relationship Selling Creates Customer Value

question 63

Multiple Choice

The primary way in which relationship selling creates customer value is by

• A) assigning a single sales representative to a single customer.
• B) maintaining a long-term connection involving mutual respect and trust.
• C) guaranteeing fair and equitable prices for each client regardless of the size of the purchase.
• D) providing cumulative discounts based on customer loyalty and the length of the customer relationship.
• E) guaranteeing fair and equitable sales practices for each customer regardless of the frequency of the purchase.

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Definitions:

Corpus Albicans

Atrophied corpus luteum, leaving a connective tissue scar in the ovary.

Secondary Follicles

The stage in the development of ovarian follicles where they begin to accumulate fluid and grow larger, preceding ovulation.

Menarche

Establishment of menstrual function; the time of the first menstrual period or flow.

Menstrual Bleeding

The monthly shedding of the lining of the uterus (endometrium) when pregnancy does not occur, resulting in bleeding from the vagina.