An Organization's Special Capabilities Including Skills, Technology, and Resources That

question 170

Multiple Choice

An organization's special capabilities including skills, technology, and resources that distinguish it from other organizations and provide customer value, are referred to as

• A) points of differences.
• B) sustainable advantages.
• C) core values.
• D) points of similarity.
• E) competencies.

---

Definitions:

Compensating Differences

Wage differentials that are paid to workers to offset the undesirable aspects of a job or to compensate for risks associated with the job.

Divergence

The act or process of developing in different directions or deviating from a standard.

Compensating Differences

Wage differentials that compensate workers for undesirable job attributes, like risk of injury or undesirable hours.

Nonmonetary Characteristics

Features or aspects of a job or decision that are not related to salary or financial gain, such as workplace environment or job satisfaction.