Services Can Be Classified According to Whether They Are

question 82

Multiple Choice

Services can be classified according to whether they are

• A) national or global.
• B) used by independent contractors.
• C) privately owned or publicly owned.
• D) delivered by people or equipment.
• E) owned by individuals or corporations.

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Definitions:

Kotter's Final Step

In Kotter's 8-step process of leading change, the final step involves anchoring new approaches in the culture for lasting change.

Organizational Structure

The system of tasks, workflows, reporting relationships, and communication channels that link together diverse parts of an organization.

Behavior In Organizations

Refers to the actions and interactions of individuals within an organizational setting, influenced by the organization's culture, policies, and structure.

Structural Intervention

A method used in organizations to improve effectiveness through changes in policies, structures, and procedures.