What Do a Security Guard, a Plumber, and a Management

question 163

Multiple Choice

What do a security guard, a plumber, and a management consultant have in common?

• A) They are all tangible services.
• B) They do not have problems with idle production capacity.
• C) They are all equipment-based services.
• D) They are all people-based services.
• E) They never use off-peak pricing.

---

Definitions:

Facets

Different aspects or sides of an object, concept, or phenomenon.

Command

An authoritative order or directive given by a person in power.

Solo Effect

The solo effect occurs when an individual working alone on a task performs differently, typically better, than when working in a group.

Minority Groups

Demographic groups that are smaller in number within a larger society or community, often distinguished by cultural, ethnic, or racial differences.