Examlex
Research indicates that consumers search for much more information when trying to evaluate services with which properties?
Performance
The act or process of carrying out an action, task, or function, typically evaluated in terms of its success or quality.
Emotional Intelligence
The skill of recognizing, comprehending, and controlling one's own feelings and those of other people.
Business World
The business world encompasses the broad spectrum of activities related to commerce, trade, production, and management of money and resources in organizations.
Appraisal Theory
A theory in psychology that suggests emotions are extracted from our evaluations (appraisals or estimates) of events that cause specific reactions in different people.
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