Which of the Following Is an Example of Image Differentiation

question 23

Multiple Choice

Which of the following is an example of image differentiation?

• A) Berry's has an intensive training program for its customer-facing staff, to ensure a consistent service standard.
• B) The Swan Hotels use a distinctive signature fragrance in all outlets so that customers can associate the fragrance with the hotel.
• C) JEK's sophisticated customer database allows the company to handle queries and product returns much faster than competitors.
• D) RTZ shifted its products from supermarket aisles to exclusive stores as it realized that customers were willing to pay more in stores.
• E) Hayley's found success by allowing buyers to customize the color and some features of its appliances before buying them.

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Definitions:

Edisonian

Pertaining to Thomas Edison, often referring to his inventive approach that emphasizes trial and error and persistence.

Collaborative Computing

Collaborative computing involves the use of computer systems and software to enable multiple users to work together on joint projects, often over a network.

Groupware

Refers to software designed to help people involved in a common task to achieve their goals by facilitating digital communication and collaboration.

Group Authoring

The collaborative process of creating content or documents by multiple individuals working together.