Many Objective Measures of Performance Evaluation Focus on the Efforts

question 46

True/False

Many objective measures of performance evaluation focus on the efforts sales representatives expend rather than the results of those efforts.

---

Definitions:

Emotional Distress

A legal term for suffering that goes beyond physical pain to include fear, anxiety, loss of enjoyment, or other psychological injuries.

Intentional Infliction

The act of deliberately causing severe emotional distress to another person through extreme or outrageous conduct.

Actual Malice

Real and demonstrated evil intent. In a defamation suit, a statement made about a public figure normally must be made with actual malice—with either knowledge of its falsity or a reckless disregard of the truth—for liability to be incurred.

Probable Cause

A reasonable basis for believing that a crime may have been committed, which is required for law enforcement to make an arrest, conduct a search, or receive a warrant.