All of the Following Are Objectives of CRM EXCEPT

question 11

Multiple Choice

All of the following are objectives of CRM EXCEPT:

• A) Customer retention
• B) Customer acquisition
• C) Customer numbers
• D) Customer profitability

---

Definitions:

Intrinsic Motivation

The performance of tasks for our own innate satisfaction.

Achievement Motivation

An individual's drive to overcome obstacles, achieve high standards, and attain goals through persistent effort and determination.

Productive Motivation

Productive motivation involves the drive and energy that compel individuals to work efficiently and effectively towards achieving specific goals.

Creativity And Innovation

The act of turning new and imaginative ideas into reality, characterized by the ability to perceive the world in new ways and to find hidden patterns.