Exhibit 13.1 The Following Questions Are Based on the Output Below

question 90

Multiple Choice

Exhibit 13.1
The following questions are based on the output below.
A store currently operates its service system with 1 operator. Arrivals follow a Poisson distribution and service times are exponentially distributed. The following spreadsheet has been developed for the system.
-A renege refers to

• A) a customer who refuses to join the queue.
• B) a customer who refuses service by a specific server.
• C) a customer who joins the queue but leaves before service is complete.
• D) a customer who requires extra service time.

---

Definitions:

Correlation

When two events occur together regularly at rates higher than probability.

Informal Fallacies

Errors in reasoning that occur due to problems in the content or context of an argument rather than its structure.

Skeptical Attitude

A mindset characterized by questioning and doubting claims or assertions without sufficient evidence.

Formal Fallacy

A type of mistaken reasoning in which the form of an argument itself is invalid.