A Chef at a Restaurant Will Not Be Able to Reproduce

question 2

Multiple Choice

A chef at a restaurant will not be able to reproduce the same taste with the same dish every time regardless of whether he uses the same recipe and technique.The characteristic of service exemplified in the above example is:

• A)tangibility.
• B)variability.
• C)perishability.
• D)inventory.
• E)separability.

---

Definitions:

Interaction

The mutual or reciprocal action or influence between entities or variables in a study.

Two-factor Factorial Design

An experimental setup that involves two independent variables and examines their interaction as well as the effect of each variable separately on the dependent variable.

Total SS

The total sum of squares, which quantifies the total variation in a dataset by measuring the sum of the squared differences from the mean.

Two-way Analysis of Variance

A statistical technique that evaluates the impact of two categorical independent variables on a continuous dependent variable.