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A computer store advertises to sell a particular model of laptops at a discounted price.When a customer approaches the store, he is informed that the discounted model is out of stock.The salesperson then tries to sell him a different model that is priced higher than the model for which he had come.This is an example of:
Empathy
The capacity to understand or feel what another person is experiencing from within their frame of reference, essentially placing oneself in their position.
Empathy Gap
A cognitive bias where people underestimate the influence of feeling states (like pain or hunger) in themselves or others, leading to misunderstanding or lack of empathy.
Empathy-Altruism Model
A theory suggesting that feeling empathy for someone in need can prompt altruistic behavior, aiming to help solely for the benefit of the other person.
Numerous Onlookers
The presence of a large number of observers or spectators, often referred to in contexts of public events or occurrences witnessed by many.
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